Is it easy to make dice with Roll Forge?
Yes, it’s incredibly easy. We’ve designed Roll Forge to be user-friendly, making the dice-crafting process accessible to everyone, whether you’re a seasoned artisan or a beginner.
Last updated: November 05, 2023 21:37
Is Roll Forge suitable for beginners?
Yes, Roll Forge is perfect for beginners and experienced crafters alike. Our user-friendly kit and detailed instructions will guide you through the process.
Last updated: November 05, 2023 21:37
Can I order additional components or add-ons?
Yes, we offer a variety of add-ons to enhance your dice-making experience. When you choose a tier at checkout, you can also add extra items. For each product you want to include, click the “Add” button, and the item will be added to your total pledge. If you didn’t select them initially, no worries! You’ll have another chance to increase your pledge and get more add-ons when we send out BackerKit surveys.
Last updated: November 05, 2023 21:46
What if I encounter any issues or have questions during the campaign or after it ends?
Feel free to reach out to us through Kickstarter messages or email. We’re here to assist you and address any concerns you may have.
Last updated: November 05, 2023 21:37
When do I pay for shipping?
Please note that the money you pledge now DO NOT include shipping. Shipping will be charged at a later stage, in the pledge manager, after you choose exactly what you want to buy and give your address details.
Last updated: November 05, 2023 21:47
Will you be using a pledge manager for this campaign?
Yes, we do plan to use a pledge manager called Backerkit after the campaign so that we can coordinate pledge reward delivery and collect shipping. This will also allow folks who cannot pledge the full amount during this campaign to order after the campaign is complete. If you pledge for any amount during the campaign, we will invite you to the pledge manager. There you can select your pledge tier and pay whatever remainder you owe at that time.
Last updated: November 05, 2023 21:47
Do you still have a question we haven't answered here?
We’ve tried to cover the most common questions, but if you have any other questions or business enquiries, feel free to send us a message on Kickstarter!
Last updated: November 05, 2023 21:47
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.